e-Xplore Service
We are delighted to offer comprehensive e-bike servicing and repairs regardless of the type of e-bike you own. Our fully-equipped service centre at Churchstow can handle a wide range of repairs to e-bikes and our bike mechanics are industry-trained.
Should you purchase any accessories from our shop we will fit the majority of these free of charge. Any new e-bikes purchased from us qualify for a free 6 week ‘run-in’ service.
When should I have my bike serviced?
Service Packages
Basic Service
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Full safety check undertaken on all areas
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Moving parts inspected for wear and tear
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Gears and brakes adjusted
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Chain and other moving parts lubricated
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General clean
Standard Service
Everything in the Basic Service plus the following-
Wheel inspection to cover hubs, bearings, alignment and spoke tension
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Headset inspected for movement and adjusted where required
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Bottom Bracket and Drive Train checked, cleaned and re-lubricated
Premium Service
Everything in the Standard Service plus the following;-
Much deeper inspection involving the stripping down of all components to frame and forks and full re-build
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All moving parts cleaned, checked, lubricated and re-greased (if necessary)
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Includes Frame and forks, Headset, Bottom Bracket and Wheels
Standard e-bike Servicing
Wheels & Brakes
- Inner tube replacement and fitting from £11
- Gear adjustments from £10
- Disc-brake Bleeding (each) £20
Any other repairs are charged at £10 per 15 minutes (£10 minimum). In all cases, any repairs or servicing excludes the cost of replacement parts.
Specific Bosch e-Bike Servicing
All the service packages outlined above including the following;
- Battery re-charge Free (providing you supply charger)
- Bosch Battery Capacity Test £20 Keep track of performance and lifespan
- Bosch Software Update £20 Recommended for optimal performance
Please note we are unable to provide software updates and electrical work to systems that do not meet with current EU regulations. Service work is not available under any finance offers.
Call us, drop-in or e-mail us to book your service and discuss any specific needs.